Underlay before anything
The base layer is chosen for the garment, so the top stitching sits on the fabric rather than sinking into it.
From artwork to needle
Four steps, one human deciding every stitch.
No auto-conversion, no queue of anonymous freelancers. Your file is punched by a digitizer, checked by a second pair of eyes, and back with you inside 12–24 hours.
100% manual punching
12–24 hr turnaround
Free unlimited revisions
01 Send
02 Punch
03 Check
04 Deliver
How it works
Four steps between your logo and the needle.
One digitizer owns your file from the moment it lands to the moment it ships. No queue, no handoffs, no software shortcuts.
-
01 Any file, any quality
Send the artwork
JPG, PNG, PDF, AI, EPS — or a photo of a hand-drawn sketch. Tell us the finished size, the fabric and the machine format you need.
-
02 100% manual
A digitizer punches it
A human maps every stitch: underlay, angles, densities, pull compensation and the sequence the needle will travel.
-
03 Second pair of eyes
Quality check on the floor
Stitch count, underlay, density, stitch direction and registration are reviewed against the original artwork before anything is released.
-
04 Rush available same day
Machine-ready in your inbox
Delivered in your preferred format inside 12–24 hours, with a stitch simulation so you know exactly what the machine will do.
Free unlimited revisions. Lifetime file backup. 24/7 live support.
Send your first fileWhat the check covers
Six things we will not release a file without.
Push and pull compensated
Every column is widened or narrowed for the direction it stitches, which is why outlines still register at final size.
Sequenced for one clean run
Colour changes and trims are ordered so your operator is not stopping to clip jumps.
Density set per fabric
Fleece, twill, piqué and leather each take a different stitch count for the same artwork. None of it comes from a preset.
Small text checked at size
Lettering under 5 mm is proofed at the finished size, not zoomed in on a screen where everything reads.
Simulation before release
You get a stitch simulation with the file, so you can see the needle path before you hoop anything.
The difference you feel at the machine
Auto-converted files look fine on screen.
Then you run them.
Software auto-convert
30 seconds- Density guessed by software — thread snaps mid-run
- No underlay, so the design sinks into the fabric
- Registration drifts; outlines land off the fill
- Hundreds of jump stitches left to trim by hand
- Stitch count inflated — you pay for the waste
What we deliver
Hand-punched by a digitizer
12–24 hours- Density and stitch angle routed for the exact fabric
- Purpose-built underlay locks the design on top
- Pull compensation applied edge by edge
- Jumps trimmed and paths sequenced for one clean run
- Lowest workable stitch count — cheaper to run
Wilcom e4.5 · Tajima DG16 · Wings XP 6 · APS Ethos · DesignShop v11
Questions
Everything shops ask before the first file.
Still not answered? The studio is staffed around the clock — ask and a digitizer replies.
Talk to a digitizerWhat exactly is embroidery digitizing?
It is the process of converting your artwork into a stitch file an embroidery machine can read. A digitizer decides every stitch type, angle, density, underlay and the order the needle travels — it is not a file conversion, it is a craft.
How much will my design cost?
Embroidery digitizing is $3.00 per 1,000 stitches with a $15 minimum. Vector art is $10.00 per hour. Common jobs are available flat: $30 for a left-chest or cap logo, $80 for a jacket back. Send the artwork and you get an exact price before any work starts.
How fast do I get the file?
Standard turnaround is 12–24 hours. Same-day rush is available and we do not charge a surcharge for it. The studio runs 24/7 across the USA, UK and Pakistan, so files move while you sleep.
Which formats do you deliver?
Every commercial machine format — DST, PES, EXP, JEF, VP3, HUS, XXX, EMB, PXF, TBF, SEW, CSD, ART and more. Vector work is delivered as AI, EPS, SVG, PDF or CDR. Ask for several at once; there is no extra charge.
What if the sew-out is not right?
You get free unlimited revisions. Send us a photo of the sew-out and we re-punch the problem area until it runs clean. A job is only finished when it works on your machine, not when it looks right on ours.
Do you use auto-digitizing software?
Never. Every file is punched manually by a digitizer in Wilcom, Tajima DG16, Wings XP, APS Ethos or DesignShop. Auto-converted files run thin, drift out of registration and break thread — that is the whole reason customers come to us.
Who owns the finished file?
You do, outright. We also keep a lifetime encrypted backup so you can re-download any design you have ever ordered from your client portal, years later, at no cost.
How do I pay?
Securely by card through the client portal once your quote is approved. There are no setup fees, no hidden charges and no minimum monthly volume. High-volume shops can request partner terms.
Start a job
Send the artwork.
Get a price in minutes.
No account needed to ask. Tell us what you are stitching and we will come back with an exact quote, a stitch estimate and a delivery time — usually inside the hour.
- Exact price before any work starts
- Free unlimited revisions
- Same-day rush at no surcharge
- Every machine format included
Prefer to talk? +1 206-312-6446 · 24/7
Request a quote
We reply to every enquiry within the hour, around the clock.
No account needed · We never share your artwork