Underlay chosen per garment
Fleece needs a different foundation to piqué. The base layer is picked for the fabric so the top stitching sits on it rather than sinking in.
Our core discipline
Your artwork mapped stitch by stitch in Wilcom and Tajima — underlay, angles, densities and needle path decided by a digitizer who runs that fabric every day. Never auto-converted.

What the craft actually is
Fleece needs a different foundation to piqué. The base layer is picked for the fabric so the top stitching sits on it rather than sinking in.
Every column is widened or narrowed for the direction it stitches, which is why outlines still register once the hoop tension releases.
Colour changes and trims are ordered so your operator is not stopping to clip jumps halfway through a run.
Fewer stitches means less thread, less machine time and a lower price — without thinning the design out.
Proof, not promises
Same file, two states. Left is the flat artwork we start from. Right is the stitch file running on the machine — no clean-up, no retouching.
Photo digitizing
Animals collection · Blended shading · DST · PES · JEF
Illustration digitizing
Fashion collection · Fine colour blocking · DST · PES · JEF
Patch & lettering
Seasonal collection · Two sizes supplied · DST · PES · JEF
The difference you feel at the machine
Wilcom e4.5 · Tajima DG16 · Wings XP 6 · APS Ethos · DesignShop v11
How it works
One digitizer owns your file from the moment it lands to the moment it ships. No queue, no handoffs, no software shortcuts.
JPG, PNG, PDF, AI, EPS — or a photo of a hand-drawn sketch. Tell us the finished size, the fabric and the machine format you need.
A human maps every stitch: underlay, angles, densities, pull compensation and the sequence the needle will travel.
Stitch count, underlay, density, stitch direction and registration are reviewed against the original artwork before anything is released.
Delivered in your preferred format inside 12–24 hours, with a stitch simulation so you know exactly what the machine will do.
Free unlimited revisions. Lifetime file backup. 24/7 live support.
Send your first fileWhat we punch
Caps behave differently to leather. Foam behaves differently to twill. Every job is assigned to the digitizer who runs that surface every day.
Start a job
Questions
Still not answered? The studio is staffed around the clock — ask and a digitizer replies.
Talk to a digitizerIt is the process of converting your artwork into a stitch file an embroidery machine can read. A digitizer decides every stitch type, angle, density, underlay and the order the needle travels — it is not a file conversion, it is a craft.
Embroidery digitizing is $3.00 per 1,000 stitches with a $15 minimum. Vector art is $10.00 per hour. Common jobs are available flat: $30 for a left-chest or cap logo, $80 for a jacket back. Send the artwork and you get an exact price before any work starts.
Standard turnaround is 12–24 hours. Same-day rush is available and we do not charge a surcharge for it. The studio runs 24/7 across the USA, UK and Pakistan, so files move while you sleep.
Every commercial machine format — DST, PES, EXP, JEF, VP3, HUS, XXX, EMB, PXF, TBF, SEW, CSD, ART and more. Vector work is delivered as AI, EPS, SVG, PDF or CDR. Ask for several at once; there is no extra charge.
You get free unlimited revisions. Send us a photo of the sew-out and we re-punch the problem area until it runs clean. A job is only finished when it works on your machine, not when it looks right on ours.
Never. Every file is punched manually by a digitizer in Wilcom, Tajima DG16, Wings XP, APS Ethos or DesignShop. Auto-converted files run thin, drift out of registration and break thread — that is the whole reason customers come to us.
You do, outright. We also keep a lifetime encrypted backup so you can re-download any design you have ever ordered from your client portal, years later, at no cost.
Securely by card through the client portal once your quote is approved. There are no setup fees, no hidden charges and no minimum monthly volume. High-volume shops can request partner terms.
Start a job
No account needed to ask. Tell us what you are stitching and we will come back with an exact quote, a stitch estimate and a delivery time — usually inside the hour.
Prefer to talk? +1 206-312-6446 · 24/7
We reply to every enquiry within the hour, around the clock.
No account needed · We never share your artwork
Pricing, turnaround, formats — answered instantly.